At Kaniparo.com, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website or communicate with us via WhatsApp, Razorpay, or other channels.
By using our website or placing an order, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
2. How We Collect Your Information
We collect information in the following ways:
- Through order and contact forms on Kaniparo.com
- Via WhatsApp messages and customer support
- During checkout through Razorpay or bank transfers
- Automatically through cookies and third-party tracking tools
3. Use of Personal Information
Your data is used strictly for the following purposes:
- To process and fulfill your orders
- To respond to your inquiries or quotation requests
- To send you order updates and delivery notifications
- To improve website performance and customer experience
- To send you occasional promotional offers or product updates
You may contact us to opt-out of marketing messages.
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to:
- Analyze user behavior through tools like Google Analytics
- Improve website functionality and personalization
- Monitor the performance of advertising campaigns (e.g., Facebook Pixel)
You can disable cookies via your browser settings, though some features may not function correctly.
5. Data Storage & Security
- Your information is stored securely on third-party platforms and servers used by Kaniparo.
- We use SSL encryption, secure payment gateways, and restricted access protocols to protect your data.
- While we take all reasonable steps, no system is 100% secure — therefore, we cannot guarantee absolute security of your information.
6. Sharing of Information
We do not sell or rent your personal data.
We only share your data with:
- Shipping partners (e.g., DHL, FedEx, India Post) to fulfill deliveries
- Payment gateways (e.g., Razorpay) for secure transaction processing
- Technical and marketing service providers to improve our operations
All such third parties are bound by confidentiality and data protection obligations.
7. Data Access, Modification & Deletion
At this time, we do not offer account logins or user dashboards, so users cannot directly edit or delete their data. If you need to update your information or request removal from our database, please contact us at:
📧 Email: info@kaniparo.com
📞 WhatsApp: +91-8421244278
8. International Use & Data Transfer
We serve customers globally. By using our services, you consent to your data being transferred and stored outside your country, including in India and third-party data centers.
9. Children’s Privacy
We do not have any age restrictions, but we recommend that individuals under 18 years of age use the website under parental guidance.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact:
📧 Email: info@kaniparo.com
📞 Phone/WhatsApp: +91-8421244278
🕒 Hours: Monday to Saturday, 10 AM – 6 PM IST