Welcome to Kaniparo.com. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Kaniparo. By accessing or using our website, placing an order via the website, WhatsApp, or through quotation, you agree to be legally bound by these Terms.
Please read them carefully before making a purchase.
1. Business Overview
Kaniparo.com is a B2C platform engaged in the sale and global export of Ayurvedic, Allopathic, Cosmetic, Personal Care, and Beauty products. We operate under applicable Indian laws and are committed to offering quality products that comply with relevant export regulations.
2. Eligibility
Our website and services are open to all users worldwide. Anyone may browse, inquire, or place orders on Kaniparo.com, subject to compliance with applicable laws in their respective countries.
3. Ordering & Payment
- Orders can be placed via:
- Our website
- Direct quotation/invoice
- We accept the following payment methods:
- Razorpay
- Bank Transfer
All prices are listed in INR (₹) or as specified in your quotation, and may be subject to currency conversion and bank charges based on your location.
4. Shipping & Delivery
- We ship worldwide using reliable international courier services such as post, FedEx and DHL.
- Shipping timelines vary by destination and will be communicated during the order process.
- Customs clearance, taxes, and import duties are the responsibility of the buyer.
- Kaniparo is not liable for delays caused by customs, local authorities, or force majeure.
5. Cancellations & Refunds
Please refer to our Cancellation & Refund Policy for full details.
6. Returns & Replacements
- Returns are only accepted if authorized by our team.
- The buyer must return the item in original, sealed, and unused condition.
- The return shipping cost is borne by the buyer unless otherwise agreed.
- All claims must be reported within 48 hours of delivery with photographic evidence.
7. Medical Disclaimer
- Our Ayurvedic and Allopathic products should be used under medical supervision, especially if you have underlying health conditions or are on prescription medications.
- Kaniparo does not guarantee specific results, and we disclaim liability for misuse, self-medication, or unadvised consumption.
8. Product Use & Resale
- Products sold on Kaniparo.com are for personal use unless otherwise approved for resale under agreement.
- Buyers are responsible for ensuring that resale or importation complies with the laws and regulations of their respective countries.
9. Intellectual Property
All content on this website — including logos, images, text, graphics, and design — is the property of Kaniparo (OPC) Private Limited and may not be reproduced or used without written permission.
10. Limitation of Liability
To the maximum extent permitted by law:
- Kaniparo shall not be liable for any indirect, incidental, or consequential damages arising from use of the products or website.
- Our total liability shall not exceed the total amount paid for the specific order in question.
11. Privacy
We are committed to protecting your data. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts located in Goa, India.
13. Modifications
Kaniparo reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the revised Terms.
14. Contact Us
For questions regarding these Terms or your orders, please contact:
📧 Email: info@kaniparo.com
📞 Phone/WhatsApp: +91-8421244278
🕒 Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST